# Support > How to reach Pageree support, connect your AI agent, and fix the most common problems with pages, forms, domains and billing. - Canonical: https://pageree.com/support/ - Site index for agents: https://pageree.com/llms.txt Email is the support channel. Most questions below are answered without writing in; the rest reach a person. ## 1. Contact support Write to [support@pageree.com](mailto:support@pageree.com) from the email address on your Pageree account. We reply within one business day, Monday to Friday, Central European Time. Include the page URL or `pageId`, which agent client you use (Claude, ChatGPT, Cursor, Codex or another), what you asked the agent to do, and what happened instead. If the agent showed an error, paste it verbatim. That is usually enough to answer in one reply. Pageree does not have a phone line or live chat, and support does not have access to your agent conversation: only to your account, pages, leads and delivery settings. ## 2. Connecting your agent Pageree is a hosted MCP server. Follow the [MCP installation guide](https://pageree.com/docs) for your agent or chatbot; every client needs the same server address, `https://mcp.pageree.com/`, and signs in through your browser with OAuth. No API key is pasted into a chat, and Pageree never asks for one. If a client cannot connect, check three things: it supports remote MCP servers with OAuth; your plan or workspace allows adding connectors; and the browser sign-in finished on the console. Disconnecting and connecting again fixes most stale sessions. ## 3. Common questions ### The agent published, but the page is not live yet Publishing takes about a minute to reach every edge location. If the page still shows an error after a few minutes, ask the agent for the page's status, or open it in the console. ### Form submissions are not arriving A form delivers to the destination set on that page: an email address or an HTTP endpoint. Ask the agent to check the page's delivery settings, or open the page in the console, where every captured submission is listed whether or not delivery succeeded. Check spam for email delivery, and that a webhook endpoint answers with a success status. ### A custom domain stays pending The page is live at your domain once the CNAME record the agent gave you exists at your DNS provider and the certificate is issued, usually within fifteen minutes of the record going live. Pending for longer means the record is missing, points elsewhere, or is proxied through your own Cloudflare account, where it must be set to "DNS only". Ask the agent for the domain status; it reports what Cloudflare sees. ### Analytics are empty Analytics count visits to the published page only. Drafts and previews record nothing, and your own visits are excluded on the browser you use the console with. A page that has been live for a day with traffic and still shows nothing is worth a support email with the page URL. ### The agent created a second page instead of updating the first Each page has a `pageId`. If the agent lost it between conversations, ask it to list your pages and continue with the right one. The duplicate can be deleted from its settings in the console. ### I want a page taken down Agents can publish and roll back, but not take a page down. Open the page in the console, choose Settings, then Delete page. It asks you to type the page's address, and the deletion is irreversible: the live page, its versions, leads and analytics are erased. To report a page you do not own, see [Reports and review](https://pageree.com/abuse). ## 4. Billing and cancellation Plans, invoices and cancellation are in the console's [Billing page](https://console.pageree.com/billing). Cancelling keeps paid access until the end of the current period. Disconnecting an agent or uninstalling an app does not cancel a subscription; only the Billing page does. If you cannot reach it, email [support@pageree.com](mailto:support@pageree.com) and we will cancel for you. Prices and what each plan includes are on the [pricing section](https://pageree.com/#pricing); the rules on trials, renewal and refunds are in the [Terms of Use](https://pageree.com/terms#billing). ## 5. Reports and privacy requests To report a page hosted by Pageree, an infringement, or a security issue, follow [Reports and review](https://pageree.com/abuse) or email [abuse@pageree.com](mailto:abuse@pageree.com). To exercise a privacy right over data Pageree holds about you, including data submitted through a form on a customer's page, follow the [Privacy Policy](https://pageree.com/privacy) or email [privacy@pageree.com](mailto:privacy@pageree.com). Legal notices go to [legal@pageree.com](mailto:legal@pageree.com). ## 6. Who runs Pageree **Aleksandr Shelestov PR JustOneDev**\ Jurija Gagarina 231, Novi Beograd, 11070 Belgrade, Serbia\ PIB (tax identification number): 113504102\ Registered with Serbian Business Registers Agency (APR), Register of Entrepreneurs\ Business registration number (matični broj): 66872807 - General: [a@pageree.com](mailto:a@pageree.com) - Support and billing: [support@pageree.com](mailto:support@pageree.com) - Privacy requests: [privacy@pageree.com](mailto:privacy@pageree.com) - Legal notices: [legal@pageree.com](mailto:legal@pageree.com) - Content reports: [abuse@pageree.com](mailto:abuse@pageree.com)